There’s something quietly poignant about a trillion-dollar company missing the mark on its home turf. As India’s feeds flood with festive ads each September, Amazon’s “Great Indian Festival” looped before me: six twenty to thirty-three second spots. Saffron elephants, marigold drapes, and a tagline so bland it feels like placeholder text: “Tyohaar Nayi Khushiyon Ka” (“A Festival of New Joy”). Durga Pujo and Diwali are still weeks away, yet Amazon seems intent on squeezing India’s rich festival calendar into a single, indistinct blur.

Timing and Tactics: Nearly Pitch-Perfect
Amazon knows its playbook. Early September is e-commerce’s Super Bowl—from Mumbai’s high-rises to rural villages—when bonus cheques and gift lists dominate conversations. Launching festive offers now taps into six weeks of deal anticipation. And the 24-month EMI? Brilliant. In a market where household budgets range from metropolitan flats to small-town homes, spreading payments isn’t just convenient; it’s relief. Nearly 43% of festival shoppers will spend over ₹20,000 this year, and Amazon’s EMI promise lands squarely on that sweet spot .aetsjournal
This strategy aims at a record ₹1.15 lakh crore in festive sales for 2025—20–25% above last year. With deeper ad budgets than its competitors, Amazon secures tactical wins.scanx
The Stakeholder-Pleasing Creative Quicksand
Yet here’s the snag: each spot feels welded together by stakeholder consensus. Elephants, lamps, marigolds—assembled by spreadsheet logic and sanitised for zero risk. Voiceovers read like boilerplate translations, lacking warmth and rhythm. Typography flirts with festivity but never commits. It’s the contrast between a Tanishq Pujo film—rich in local stories—and these formulaic clips, which check off every stakeholder request yet connect with no one.
Although digital-native, these ads play like analog: mood setting, product showcase, EMI pitch, logo stinger. Rinse, repeat.
No platform-tailored twists for Reels, Shorts, or chat-app forwards—the very channels shaping today’s discovery experiences.
In an era when most brands collaborate with creators, a one-size-fits-all script feels dated.perpetua
The Regions Left Unseen
If you live in Kashmir, Ladakh, or the North East, don’t expect recognition. Amazon’s vision of “India” flattens the country’s cultural tapestry. Mumbai’s glamour, Delhi’s bustle, Kolkata’s heritage, Chennai’s traditions—even Gujarat’s and Punjab’s festivals—get token mentions.
But places like Kohima, Gangtok, and Leh vanish. Their celebrations, crafts, and stories remain invisible despite significant local engagement.
This omission isn’t just an oversight; it risks alienation. Shoppers in Shillong, Srinagar, Guwahati, and beyond—who order everything from regional delicacies to winter essentials—are left asking, “Does Amazon see us?” Their absence highlights a gap between data insights and creative execution.
The Karigar Moment That Slipped By
The greatest missed cameo is Karigar, Amazon’s handcrafted marketplace: Pashmina weavers in Srinagar, bamboo artisans in Assam, Madhubani painters in Bihar, Channapatna toy makers in Karnataka, bronze sculptors in Tamil Nadu. Yet not one ad features these creatives. Karigar remains hidden, discoverable only by those who know the link. aboutamazon


Imagine region-focused films:
- Bihu in Assam with bamboo flute backdrops
- Losar in Ladakh against high-altitude skies
- Durga Pujo in Kolkata with clay-idol artisans
- Onam in Kerala showcasing pookalam designs
- Baisakhi in Punjab among mustard fields
Each in local languages, starring community voices. Instead, we got generic billboards.
The Creative Brief That Didn’t Happen
A powerful brief should begin with “Why?” Why does Diwali resonate differently in Chennai versus Jaipur? What emotions drive Bihu in Assam or Losar in Ladakh? Which cultural tensions—tradition versus modern life—could Amazon address?
Skipping these questions yields the “Please Everyone, Sell Everything” quick fix: safe but soulless.perpetua
Platform Savvy in a Multi-Screen Nation
India’s content habits vary widely: Tamil audiences prefer long-form with subtitles; Punjabi viewers engage with music-driven visuals; Bengali consumers seek literary depth; Gujarati audiences value family narratives. YouTube leads video streaming; Reels drive urban discovery; chat-app forwards influence smaller towns.
Amazon’s TV-style ads ignore these patterns, missing chances for deeper engagement.thinkwithgoogle
Local Economies, Global Ambitions
Growth isn’t limited to metros. Tier-2 and Tier-3 cities—from Coimbatore to Chandigarh—fuel e-commerce gains. Rural spending surged over 54% in 2025. Yet Amazon’s campaigns speak mostly to urban audiences, overlooking emerging markets. The brand’s data reveals festival preferences vary greatly by region, yet creative execution remains uniform.scanx

A Director’s Cut: Reimagining Festival Marketing
- Five-Region Film Series:
- Durga Pujo Chronicles (Bengal): Virtual bhog workshops with brassware from Karigar.
- Diwali Diaries (Gujarat): Eco-friendly rangoli kits sourced from local artisans.
- Onam Odyssey (Kerala): Virtual sadya meet-ups with Amazon Fresh produce.
- Losar Legacy (Ladakh): Community feasts coordinated via high-altitude delivery.
- Hornbill Harmony (Nagaland): Tribal dance showcases streamed live.
- Platform-Native Storytelling:
- Reels: “Karigar Chronicles”—artisan stories tagged by region.
- Chat-app Stickers: Local motifs designed by community artists.
- Shorts: “A Day in the Life”—artisans from Kashmir to Kanyakumari.
- Hyper-Personalized Experiences:
- Geo-targeted banners spotlighting local creatives.
- Purchase history-based festival recommendations in regional languages.
- Micro-Influencer Ecosystem:
- Festival recipe videos with regional food bloggers.
- Cultural narratives from local commentators.
- Community-First Activations:
- Live artisan workshops: weaving, painting, pottery kits via Karigar.
- Recipe exchanges with auto-generated shopping lists.
- In-app festival calendars with region-specific alerts.
Authenticity Is the New Currency
Localised campaigns drive higher engagement and conversion. When people see their traditions reflected, they connect deeply. By redirecting even a fraction of its advertising budget toward regional storytelling, local partnerships, and artisan features, Amazon could outshine competitors and build lasting loyalty. perpetua
Beyond Ads: Cultural Partnership
Amazon can become more than a retailer; it could be a steward of India’s craft heritage. Imagine sponsored documentation of weaving traditions, artisan training programs, or cultural preservation initiatives tied to Karigar. Such initiatives would strengthen brand loyalty and social impact.
The Road Ahead
Amazon’s “Great Indian Festival” nails timing and finance messaging but misses the chance to forge emotional bonds across India’s diverse communities. With its data, resources, and platform reach, Amazon has the opportunity to celebrate India’s vibrant tapestry authentically. The real question: will it choose regional resonance over national reach, authenticity over efficiency? That choice will define whether Amazon remains a marketplace selling in India or truly becomes India’s festival companion—one that understands not just what people buy, but why they celebrate.
https://scanx.trade/stock-market-news/stocks/e-commerce-festive-sales-poised-to-hit-rs-1-2-lakh-crore-in-2025-driven-by-surging-consumer-sentiment/17932666aetsjournal
https://redseer.com/reports/festive-season-2025-what-to-expect-what-to-action/scanx
https://perpetua.io/blog-amazon-advertising-regional-strategies/perpetua
https://www.aboutamazon.in/news/retail/amazon-great-indian-festival-2025-datesaboutamazon
https://www.thinkwithgoogle.com/intl/en-apac/consumer-insights/consumer-journey/festive-sales-ai-powered-marketing/thinkwithgoogle
- https://www.aetsjournal.com/journal_uploads/Review-Of-Amazon-S-Great-Indian-Festival.pdf
- https://scanx.trade/stock-market-news/stocks/e-commerce-festive-sales-poised-to-hit-rs-1-2-lakh-crore-in-2025-driven-by-surging-consumer-sentiment/17932666
- https://perpetua.io/blog-amazon-advertising-regional-strategies/
- https://www.aboutamazon.in/news/retail/amazon-great-indian-festival-2025-dates
- https://www.thinkwithgoogle.com/intl/en-apac/consumer-insights/consumer-journey/festive-sales-ai-powered-marketing/